Shipping, Delivery, Collection

Online Truffles

  • Farm Gate contactless collection is available by appointment,
    • Free to collect,
      • But appointment must match our work schedule.
      • Contact us.
    • Ample supply during Farmgate sales, but you can reserve one if you like.
  • Express Post
    • Appears to have recovered from Covid problems :)
    • This remains the only option for interstate delivery of small orders
    • Large orders could be sent overnight courier

  • Refrigerated Courier¬†
    • Currently paused. With a $55 collection fee, there is insufficient parcels shipping via this option at the moment
      {ie a $130 order can cost us $75 delivery}  We may organise this as a potential upgrade.
      Trade contact us.
    • Our preferred option, Orders close Monday evening for logistics. Truffle shipment is collected Wednesday, then delivered as follows;
    • Melbourne Metro, overnight
    • Gippsland through to Sale, overnight
    • Mornington Penninsula, 2nights

Farmgate Truffles

  • No order necessary
  • Top grade always available
  • Lower grades availability subject to harvest and are used quickly (or discarded)
    Eg. Pieces/trim is used for product development.

Other Products

Such as Kitchenware and Pantry items, are shipped by Parcel Post, as orders are received.

However, Truffle Slicers can be sent together with a truffle purchase.

Export

This online store is only for facilitating Australian sales.
We do export, but only significant commercial quantities.
Currently for Europe, Hong Kong Incoterm-CPT available. [CPT Carriage Paid Transport]
Other destinations depending on advice from our international freight handler.
USA, Canada we will not organise shipping due to complex export issues, ex-works only, customer must arrange export.