Online Truffles

• Farm Gate contactless collection is available by appointment,
• Free to collect,
• But appointment must match our work schedule.
• Contact us.
• Ample supply during Farmgate sales, but you can reserve one if you like.

• Express Post

• Orders must be placed by Monday Evening We currently prefer to send Wednesday, allowing 2 days delivery for Metro, and would rather send Tuesday for interstate, both allow an extra day beyond estimated delivery duration. FAQ: Why does Express Postage cost $33? Auspost requires substantially more effort into packaging than farmgate or click & collect. and then post office trips = all cost missed harvest hours, or cleaning, or sales... ~$15 = Postage  $7 = Polystyrene boxes, ice, addressing labels, to ensure a safe delivery, (even if left in sun a few hours), $8?=packing time >10min, round trip to post office instead of working 20minutes daylight. Real cost... $20-$200 We hate shipping costs like everyone; but "Hello, Here is your truffle" ...in a ziplock bag (or as a recyclable alternative, bring a container), ...is not the same as postage, selecting the weight and protectively packaging the truffle, then a 20min trip to Post Office instead of truffle hunting It is not fair to increase base price to cover postage costs, for those that will collect direct.

• Click & Collect
  Please let us know by email or SMS if you would be interested in a Click & Collect option for city locations.
  We are gauging if there is sufficient interest to support it.

Farmgate Truffles

• No order necessary
• Top grade always available
• Lower grades availability subject to harvest and are used quickly (or discarded)
  Eg. Pieces/trim is used for product development.

Other Products

Such as Kitchenware and Pantry items, are shipped by Parcel Post, as orders are received.

However, Truffle Slicers can be sent together with a truffle purchase.

Export

This online store is only for facilitating Australian sales.
We do export, but only significant commercial quantities.
Currently for Europe, Hong Kong Incoterm-CPT available. [CPT Carriage Paid Transport]
Other destinations depending on advice from our international freight handler.
USA, Canada we will not organise shipping due to complex export issues, ex-works only, customer must arrange export.